Write8.Academy FAQ
About Write8.Academy
What is Write8.Academy?
Write8.Academy is an English writing improvement platform built exclusively on Discord, designed specifically for non-native English speakers. It transforms the traditional essay evaluation process into an interactive, personalized learning experience.The technical architecture of the Write8.academy is a sophisticated orchestration of multiple AI technologies.
Here's how it works: You write your essay on paper, upload it to our Discord server, and our advanced AI assessment tool evaluates your writing instantly. Instead of receiving just text feedback, you get a comprehensive assessment delivered in two formatsâdetailed written analysis and an engaging podcast explanation. Additionally Write8 automatically generates personalized TikTok-style video lessons that address the exact weaknesses identified in your essay. These micro-learning videos make grammar, vocabulary, and writing structure improvements feel less like homework and more like content you'd actually want to watch.
Write8.Academy also includes specialized channels for major standardized exams (TOEFL, IELTS, SAT) and age-specific communities, so whether you're a 14-year-old preparing for school or a 20-year-old targeting university entrance exams, you're learning in the right context.
In essence: Write8.Academy = Essay assessment with sophisticated multiple AI Technology based on English teachersâ experience and academic knowledge+ Assessment Scores and Report+ Podcast Feedback + Personalized Video Lessons + Community Support, all on Discord.
How can I improve my English writing skills using Write8.academy?
You can improve by following a simple cycle: write â get feedback â learn â try again.
With Write8.academy you can:
Write an essay on a topic (school homework, exam practice, topics on discord, or your own ideas)
Upload it to the Discord server
Get instant feedback (text + podcast) that explains your mistakes
Watch personalized short video lessons based on your weaknesses
Write a new or improved essay using what you learned
If you repeat this cycle regularly (for example, once or twice a week), your grammar, vocabulary, and essay structure will improve step by step.
What exactly will Write8.academy help me improve?
Write8.academy focuses on the parts of writing that most students struggle with:
Task: understanding the topic, defining the thesis, staying focused
Grammar: tenses, articles (a/an/the), prepositions, subjectâverb agreement, etc.
Vocabulary/Lexical: choosing the right words, avoiding repetition, using more advanced words appropriately
Sentence structure: making sentences clear, not too long, not too short
Essay organization: introduction, body paragraphs, conclusion, and paragraph flow
Exam writing: tasks and styles used in TOEFL, IELTS, SAT and school exams
The tool looks at your essay and then teaches you what you need, not random grammar you already know.
Who can benefit from Write8?
Write8 is designed for non-native English speakers aged 14-20 years old, though the core principles apply to anyone serious about improving their English writing. To get the most out of our app, we recommend that your English level should be at least CEFR A2+. Ideally, a CEFR B1+ level English would be even more beneficial.
Ideal users include:
Secondary school students (ages 14-18) seeking to improve grades in English class
Young adults (ages 18-29) preparing for university applications, international studies or job applications
TOEFL/IELTS test takers working toward study abroad or immigration goals
SAT exam candidates planning to attend U.S. colleges or universities
Students in non-English speaking countries who need structured writing
Is Write8 only for international exam-takers?
Write8 is designed for international exam takers but native English Speakers can also improve their writing skills.
Is there anything that can native-speakers benefit from Write8?
Native-speakers students can benefit using Write8 by improving in:
Essay structure and organization
Grammar accuracy and variety
Vocabulary precision and range
Confidence in timed writing situations (exams)
Understanding of what examiners actually want to see
Writing techniques which are given high band scores by the examiners.
What is special about Write8 ?
Write8 solves three critical problems that traditional writing instructions fail to address:
Problem 1: Feedback is Generic, Not Personalized
Write8: Focuses on your improvement points
Traditional teachers and generic writing apps give the same advice to everyone. Write8's AI identifies your specific writing patterns and creates lessons targeting your weaknessesânot someone else's. If you struggle with article usage, your lessons focus there. If you overuse the passive voice, that's what you'll work on.
Problem 2: Feedback Comes Too Late or Feels Overwhelming
Write8: Instant Assessment in Text and Podcast; Dual Feedback Format for Individual Learning Styles
Waiting days for teacher feedback kills momentum. Write8 provides an instant assessment. Moreover, written feedback alone can be dense and sometimes hard to grasp if you are an auditory learner. Getting both text and podcast is a privilege which allows you to absorb the message in your preferred format or in two different forms. Podcast feedback is particularly effective because you hear the tone and emphasis of the speakers which makes the explanations clearer.
Problem 3: Traditional Learning is Boring and Disconnected
Write8: Engaging Lessons for the young
Textbook exercises sometimes feel divorced from real writing. Write8 creates personalized video lessons (TikTok-style, 1-3 minutes) that demonstrate your specific weaknesses through engaging, shareable content. This format matches how you already consume information on social media, making learning feel natural.
Students using Write8 typically see improvements in:
Essay structure and organization
Grammar accuracy and variety
Vocabulary precision and range
Confidence in timed writing situations (exams)
Understanding of what examiners actually want to see
How to Use
How can we use Write8?
Using Write8 is a simple, repeatable process:
Step-by-Step Workflow:
Step 1: Write Your Essay
Write your essay on paper, on a computer, or anywhere you normally compose. There's no length restriction, but ideally, essays should be 300+ words to generate meaningful feedback.
Step 2: Upload to Discord
Once your essay is written, take its photo(if handwritten) or take snapshot of the document. Upload the image/s to the designated đ§ ď˝essay-assessment channel in our Discord server using the /assessment command.
Step 3: Receive AI Assessment
Within seconds to minutes, Write8's AI analyzes your essay for:
Grammar and syntax errors
Vocabulary accuracy and variety
Sentence structure and flow
Organization and coherence
Tone and style appropriateness
Exam-specific criteria (if using TOEFL/IELTS/SAT channels)
Step 4: Review Feedback (Text + Podcast)
Your assessment results appear in the Discord channel with two deliverables:
Text Report: Detailed line-by-line feedback with specific errors, suggestions, and explanations
Podcast File: An audio explanation narrating the key findings, making complex feedback easier to digest while you're commuting, exercising, or multitasking
Step 5: Access Personalized Video Lessons
Based on your assessment, Write8 automatically generates 8 personalized TikTok-style video lessons (typically 15 seconds each) addressing your specific weaknesses. These lessons use:
Real examples from your essay (anonymized)
Visual explanations of grammar concepts
Practical hints to elevate your next essay to higher scores
Step 6: Apply & Resubmit
After reviewing your feedback and watching your personalized lessons, apply what you've learned and resubmit a revised essay or a new one. Repeat the process to track improvement over time.
Timeline:
Essay upload: Instant
Assessment Report + Podcast and Transcript + Video lesson generation: around 10 minutes
Complete feedback loop: around 10 minutes
Frequency:
There's no limit to how often you can use Write8. Many students submit weekly for consistent improvement. You can also request feedback on specific essay types (narrative, argumentative, expository) or practice specific exam formats.
How does the feedback work? What do I receive after I upload my essay?
After you upload your essay to the Write8.academy Discord server, you get:
Text feedback
A clear summary of your strengths and weaknesses
Examples of your mistakes with corrections
Suggestions on how to make your writing more natural and academic
Podcast feedback
An audio explanation of your results
Helpful if you prefer listening instead of reading
You can listen while walking, commuting, or doing chores
Personalized video lessons (TikTok-style)
Short videos (about 15 seconds each, total about 2 minutes)
Focus exactly on the mistakes you made
Easy to watch on your phone, like normal social media content
So you donât just see that something is wrongâyou learn why itâs wrong and how to fix it next time.
Write8.Academy Discord Usage Guideline
How Can I Invite Someone? You can send an invite link: https://discord.gg/VgngtUwygy
How Can I Request a Refund or Cancel My Membership? Please report your Issue in the đď˝help channel .
I already use Google Translate and grammar checkers. Why should I use Write8?
Tools like Google Translate or basic grammar checkers:
Fix some mistakes, but donât explain why they are wrong
Often change your text to something you donât fully understand
Donât help you learn to write better by yourself
Write8.academy:
Explains your errors in simple language
Shows you patterns in your mistakes (for example: âYou often confuse past simple and present perfectâ)
Gives you lessons based on your own writing, so you actually learn and improve
Helps you become independent, not dependent on a translator
How can I use Write8.academy to prepare for TOEFL, IELTS, or SAT?
Write8.academy has special channels for exam preparation:
TOEFL writing
IELTS writing
SAT writing/essay-style practice
Plus age-based channels so you can be with students like you
You can:
Submit essays that match real exam questions
Get feedback focused on exam criteria (task achievement, coherence, vocabulary, grammar, etc.)
Practice under conditions and see how to improve your score
If you keep practicing in these channels, you will:
Understand what the examiners look for
Learn common structures and phrases for high-scoring answers
Feel more confident and prepared on test day
What should I do if I donât know what Write8.academy is about?
You can:
Use the topics provided in the Write8.academy channels (for TOEFL/IELTS/SAT or general topics), you can select from tags (Art, Business, Environment, Travel, etc.)
Ask in the community for topic ideas
Start with simple topics like:
âMy favorite hobbyâ
âA person who inspires meâ
âA problem in my city or schoolâ
âThe advantages and disadvantages of social mediaâ
The most important thing is not to wait for the âperfectâ topic. Just start writing. The more you write, the faster you improve.
How often should I use Write8.academy to see real improvement?
You will see the best results if you:
Submit 1â2 essays per week
Carefully read and/or listen to your feedback
Watch your personalized video lessons
Try to apply at least 2â3 tips from the feedback in your next essay
Think of it like going to the gym:
Going once a month doesnât change much
Going regularly, even for a short time, makes a big difference
Consistency is more important than perfection.
I donât have a laptop. Can I still use Write8.academy?
Yes. You can use Write8.academy with just a smartphone:
Write your essay on paper
Take a clear photo with your phone
Upload the photo to the correct channel in the Write8.academy Discord server
Receive feedback, podcasts, and video lessons directly on your phone
You donât need any special equipment besides a phone and internet connection.
Iâm new to Discord. Is it difficult to use Write8.academy there?
Not at all. You only need to know a few basic things:
How to join the Write8.academy server using an invite link
How to enter channels (like #general-discussion, #toefl-prep, etc.)
How to upload a file or photo
How to read messages and click links
After a short time, it will feel naturalâlike being in a group chat for learning.
How do I actually start? What are the first steps?
Create a Discord account (if you donât have one)
Join the Write8.academy server using the invite link
Read the welcome and rules channels
Go to the channel that fits you best (for example, #general-discussion or #ielts-prep)
After buying credits, choose a topic (your own or existing ones)
Write your essay, take a photo, and upload it
Wait for your assessment, podcast, and video lessons
Watch/listen, learn from the feedback, and try another essay
Thatâs it. The best way to understand Write8.academy is to submit your first essay and see what happens.
Products/Support/Payment/Refund
What Write8 products are available?
Write8 currently offers Essay Assessment Packages so you can choose how much practice you want:
1 Essay Assessment Package
Best if you want to test the system or need feedback on a single important essay.
4 Essay Assessment Package - Kickoff
Good for short-term improvement or exam prep over a few weeks.
10 Essay Assessment Package-Glow-up
Ideal for serious learners who want consistent practice and to track progress over time.
Each essay assessment includes written feedback, podcast explanation, and personalized lesson content based on your mistakes.
100 Essay Assessment Package-Mastery
The Mastery package gives you 100 separate essay assessments, each including written feedback, a podcast explanation, and personalized lessons for that essay.
It is ideal if you want long-term, consistent practice for school, university prep, or exams like TOEFL, IELTS, or SAT
What payment methods can I use for Write8?
You can pay for Write8 using Stripe, which lets you securely use:
Major credit cards (such as Visa, Mastercard, etc.)
Most debit cards supported in your country
All payments are processed online in a secure checkout page.
What happens if my payment is not successful?
If your payment fails or you see an error on the checkout page:
First, check that your card details, balance, and online payments are allowed.
If it still does not work, send an email to our help desk with a screenshot or short explanation of the problem.
The support team will review your case and help you complete or retry the payment.
What if I donât understand some of the feedback?
If you donât understand something, you can:
Ask a question in the help/support or ask-to-teacher channel
Ask other students in your age or exam channel to explain
Listen to the podcast version of your feedbackâit may feel easier to understand when you hear it
Write8.academy is not just a tool; it is also a community. You donât have to learn alone.
Billing history and invoices
Log in to your account on our website and go to the Customer Portal section.â
There you can see your past and current payments, active packages, remaining essay credits, and download invoices or receipts for your records.
Managing billing details
Log in to your account on our website and go to the Customer Portal section.
You can update your billing details whenever needed.â
This self-service access lets you check your charges at any time without contacting support, giving you full transparency over your Write8 spending.
Can I cancel my Write8 package?
Yes, you can request cancellation at any time.
When you cancel, all unused essay assessment credits in your packages will be returned to your account and issued payment reimbursement.
Can I get a refund from Write8?
You can request a refund if you believe that an essay assessment was incorrect, inaccurate, or incomplete.
In that case, you should:
Contact the support/help desk and explain what went wrong with the assessment.
Include your essay, the assessment result, and a short explanation of the issue.
The team will review your case, and if the problem is confirmed, they can issue a refund according to the policy.(issuing payment reimbursement)
Terms of Services
WRITE8 ACADEMY â TERMS OF SERVICE
Effective Date: January 1st, 2026
These Terms of Service ("Terms") are a legally binding agreement between Sonne Technology, Inc., a Delaware corporation ("Company," "we," "us," "our") and you ("you," "User"). These Terms govern your access to and use of the Write8 Academy service, including any Discord server(s), bots, web pages, and related features offered by the Company (collectively, the "Service" or "Platform").
Contact: info@sonne.technology
IMPORTANT: THE SERVICE USES ARTIFICIAL INTELLIGENCE. AI-GENERATED OUTPUTS MAY BE INACCURATE OR MISLEADING. DO NOT RELY ON OUTPUTS FOR HIGH-STAKES DECISIONS.
1.1 Educational Tool. Write8 Academy is a learning tool intended to help users practice and improve English writing. Users may submit photos/scans of handwritten essays and receive AI-generated feedback ("Outputs"), including text feedback, AI-generated audio/podcast feedback, and personalized lesson content (including short-form video-style lessons).
1.2 No Guaranteed Outcomes. We do not guarantee any particular result (including grades, test scores, admissions results, employment outcomes, or proficiency improvement). Your progress depends on many factors beyond our control.
1.3 Changes. We may modify, suspend, or discontinue any part of the Service at any time. Features, models, pricing, and required Credits (defined below) may change.
2. ELIGIBILITY; AGE; GUARDIAN CONSENT
2.1 Not for Children Under 14. The Service is not intended for children under 14, and children under 14 may not use the Service. If you are under 14, do not use the Service and do not submit any Content.
2.2 Users 14â17 (Minor Users). If you are between 14 and 17 years old (a "Minor User"), you may use the Service only with the consent and supervision of a parent or legal guardian ("Guardian"). By allowing a Minor User to use the Service, the Guardian agrees to these Terms on behalf of the Guardian and the Minor User and is responsible for the Minor User's use of the Service to the extent permitted by law.
2.3 Local Requirements. If your local law requires parental consent or sets a different minimum age for use of online services or processing of personal data, you agree not to use the Service unless those requirements are satisfied.
3. DISCORD AS USER INTERFACE; THIRD-PARTY PLATFORMS
3.1 Discord is Third-Party. The Service may be accessed through Discord. Discord is not owned or controlled by us. Your use of Discord is governed by Discord's terms and policies, and you are responsible for complying with them.
3.2 Where You Post Matters. If you submit Content in a public or shared Discord channel, it may be visible to others. You are responsible for choosing where you post. If we provide a private submission method (e.g., private channel or DM workflow), you should use it for essay uploads.
3.3 No Responsibility for Discord. We are not responsible for Discord outages, moderation actions, account bans, compromised accounts, or Discord's security practices.
4. ACCOUNTS; SECURITY; COMMUNICATIONS
4.1 Account Responsibility. You are responsible for maintaining the confidentiality of your Discord account and any credentials used to access the Service and for all activities under your accounts.
4.2 Notices. We may communicate with you via Discord, email, or in-product notices.
5. CREDITS; PURCHASES; CANCELLATION; REFUNDS
5.1 Credits. The Service is accessed using prepaid usage credits ("Credits"), sold in packages (for example, 4 Credits, 10 Credits).
5.2 One Credit = One Full Assessment Bundle. Unless stated otherwise at the time of purchase, one (1) Credit is redeemed for one complete assessment bundle, which may include: (a) automated essay assessment (text feedback), (b) AI-generated audio/podcast feedback, and (c) AI-generated personalized lesson content (including short-form video-style lessons).
5.3 No Subscription; Not Currency. Credits are prepaid access rights to the Service; they are not currency, legal tender, stored value, or property.
5.4 Pricing and Changes. Prices, package sizes, and the features included in a bundle may change. Changes apply prospectively.
5.5 Cancellation Policy. You may request cancellation of your purchased Credit package(s) at any time by contacting us at info@sonne.technology with your Discord ID and purchase details. Upon receipt of a valid cancellation request, we will process your cancellation in accordance with Section 5.6 below.
5.6 Refund Policy. When you cancel a Credit package in accordance with Section 5.5:
(a) Unused Credits. All unused Credits from the cancelled package(s) will be returned to your account balance and a payment reimbursement will be issued for those unused Credits, calculated on a pro-rata basis according to the original purchase price of the package.
(b) Used Credits. Credits that have already been redeemed for assessment bundles prior to the cancellation request are considered used and are not eligible for refund.
(c) Processing Time. Refunds will be processed within fourteen (14) business days of receipt of your cancellation request. Refunds will be issued to the original payment method used for the purchase. The time for the refund to appear in your account depends on your payment provider's processing times.
(d) Expired Credits. Refund requests for Credits that have already expired pursuant to Section 5.7 will be evaluated on a case-by-case basis and are subject to our sole discretion.
(e) Mandatory Consumer Rights. Nothing in this Section 5.6 limits any mandatory refund or withdrawal rights you may have under applicable consumer protection law in your jurisdiction.
5.7 Credit Expiration (12 Months; Disclosed Before Purchase). Credits expire twelve (12) months after the date of purchase (the "Expiration Date"). We will clearly disclose the applicable expiration period and/or Expiration Date before you complete your purchase and in your purchase confirmation/receipt or account page. Expired Credits have no value and cannot be redeemed.
5.8 Payment Processing. Payments may be processed by third parties. Your payment is also subject to the payment processor's terms.
6. USER CONTENT; PROHIBITED DATA; LICENSE
6.1 Content. "Content" means any essay images/photos/scans, text, prompts, messages, attachments, or other materials you submit through the Service (including via Discord).
6.2 You Own Your Content. As between you and the Company, you retain ownership of your Content, subject to the licenses you grant below.
6.3 License to Operate the Service (Required). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and create derivative works of your Content solely as necessary to:
(a) provide the Service and generate Outputs;
(b) maintain, secure, and support the Service; and
(c) comply with law and enforce these Terms.
6.4 Sensitive Data Prohibited. Do not submit: government ID numbers (including passport/SSN), financial account numbers, health/medical data, passwords/authentication credentials, precise geolocation, or personal data about other people without permission and a lawful basis. If you submit prohibited data, you do so at your own risk.
6.5 Rights and Permissions. You represent and warrant that you have all necessary rights and permissions to submit your Content and grant the licenses in these Terms. You are responsible for your Content.
6.6 Content Removal. We may remove or restrict access to Content at any time if we believe it violates these Terms, Discord rules, or applicable law.
7. AI OUTPUTS; HALLUCINATIONS; USER RESPONSIBILITY
7.1 Outputs. "Outputs" means any feedback, scores, evaluations, explanations, audio/podcasts, lessons, or other results generated by the Service.
7.2 AI May Be Wrong. Outputs are generated using automated systems and multiple AI models and may be inaccurate, incomplete, misleading, biased, offensive, or contain hallucinations.
7.3 You Must Review. You are solely responsible for reviewing and verifying Outputs before relying on them, submitting them to teachers/schools, or sharing them publicly.
7.4 Not Professional Advice; Not High-Stakes Use. Outputs are not legal, medical, financial, immigration, or other professional advice. Do not use the Service as the sole basis for high-stakes decisions (including admissions, grading decisions, disciplinary actions, employment decisions, or legal decisions).
7.5 Similarity of Outputs. You understand Outputs may be similar or identical to outputs generated for other users. You do not receive any exclusive rights in Outputs.
8. ACCEPTABLE USE; ACADEMIC INTEGRITY
You agree not to:
(a) use the Service to cheat or violate academic or institutional rules;
(b) submit confidential exam materials or other content you are not authorized to share;
(c) harass, threaten, or harm others;
(d) upload malware or attempt to disrupt the Service;
(e) scrape, bulk-export, or harvest data from the Service or our Discord server;
(f) reverse engineer, decompile, or attempt to discover source code, prompts, model configurations, or system logic (except where prohibited by law);
(g) circumvent usage limits or access controls; or
(h) use the Service in violation of law.
9. SERVICE IMPROVEMENT / TRAINING (OPT-OUT; DEFAULT INCLUDED)
9.1 Service Improvement Use (Default). By using the Service, you authorize the Company to use your Content and Outputs to operate, maintain, and improve the Service, including for quality assurance, analytics, evaluation, debugging, safety and abuse prevention, and development of new features ("Service Improvement"). This may include using Content and Outputs to improve prompts, workflows, scoring approaches, and model selection and may include working with our Subprocessors as described in the Privacy Policy.
9.2 Service Improvement Use (Default; Minor Users). By using the Service, you authorize Service Improvement use as described above. However, for Minor Users (ages 14â17), Service Improvement use may be limited or disabled by default unless and until a Guardian provides consent, as permitted by applicable law.
9.3 Opt-Out. You may opt out of Service Improvement use by following the opt-out method we make available (for example, via an in-product setting, an account setting, or by contacting us at info@sonne.technology with your Discord ID). Opt-out applies prospectively.
9.4 Effect of Opt-Out; Operational Exceptions. If you opt out, we will stop using your future Content and Outputs for Service Improvement, but we may still:
(a) process Content and Outputs as necessary to provide the Service to you (including generating Outputs);
(b) retain and use information as necessary for security, fraud prevention, abuse detection, legal compliance, enforcing these Terms, and maintaining system integrity; and
(c) retain or use aggregated or de-identified information where reasonably feasible.
9.5 Previously Used Data. If your Content or Outputs were used for Service Improvement before you opted out, we will not be able to "pull back" that use, including from models, evaluations, or internal datasets already created, to the extent permitted by law.
10. THIRD-PARTY PROVIDERS; SUBPROCESSORS
10.1 Subprocessors. The Service relies on third-party platforms and infrastructure providers to store and process data and to provide AI inference ("Subprocessors"), including Discord, Modal Labs, and Hugging Face Inference Providers, and may include cloud/application providers (e.g., Odoo Cloud) and payment processors.
10.2 Third-Party Outages. We are not liable for outages, disruptions, or changes caused by third-party services beyond our reasonable control.
11.1 Our IP. The Service, including software, workflows, and branding, is owned by the Company or its licensors and is protected by IP laws.
11.2 Limited License to You. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal educational purposes.
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and share information for the Website and the Service and is incorporated by reference.
13.1 By You. You may stop using the Service at any time.
13.2 By Us. We may suspend or terminate access at any time if we reasonably believe you violated these Terms, Discord rules, or applicable law, or if your use poses a security, legal, or operational risk.
13.3 Effect. Upon termination, your right to access the Service ends. Unused Credits will be handled in accordance with the cancellation and refund provisions set forth in Section 5 and as required by applicable law, including any disclosures provided at the time of purchase and any applicable expiration terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE OR ERROR-FREE OR THAT THE SERVICE WILL BE UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION; AND
(b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (I) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (II) USD $100.
Some jurisdictions do not allow certain limitations; in that case, these limitations apply to the maximum extent permitted.
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Content; (b) your misuse of the Service; (c) your violation of these Terms, Discord rules, or applicable law; or (d) your infringement of third-party rights.
17. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER
17.1 Governing Law. These Terms are governed by Delaware law, excluding conflict-of-law rules.
17.2 Arbitration. Except for small claims court cases and requests for injunctive relief relating to IP, security, or unauthorized access, you and the Company agree to resolve disputes through binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules.
17.3 Class Action Waiver. Disputes must be brought on an individual basis, not as a class or representative action.
17.4 International / Mandatory Consumer Rights. If you reside in a jurisdiction that does not permit arbitration or class action waivers or provides mandatory consumer dispute rights, this Section 17 will be enforced only to the extent permitted by applicable law.
We may update these Terms from time to time by posting an updated version with a new Effective Date. Continued use after the Effective Date means you accept the updated Terms.
19.1 Assignment. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
19.2 Severability. If any provision is held unenforceable, the remainder will remain in effect.
19.3 Entire Agreement. These Terms and the Privacy Policy are the entire agreement regarding the Service.
19.4 Contact. Questions: info@sonne.technology
19.5 Address for Notices. All formal notices shall be sent to:
Sonne Technology, Inc.
2810 N. Church St., PMB 61813,
Wilmington, DE 19802, USA.